I was reading an article on BlogTO about the Urban Design Streetscape Manual when I saw an advertisement for Winterlicious 2012. This year, Winterlicious will run from January 27 to February 9. Restaurants have been taking Prix Fixe reservations since January 12, so book your places now!

A couple years ago, I tried to put together a list of restaurants that offer vegan and vegetarian options for Summerlicious. It’s been a while since I revisited the ‘Licious menus and I noticed that the City of Toronto offers more informative restaurant listings.

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See: Electronic goods perish in my presence, but I learn a few lessons from them before they do; Alienware M11x R2 hinge problem

Wednesday night. No Dell box to send in my Alienware for hardware replacement. “John”, the technical support representative I spoke with last week about my Alienware M11x R2 hinge problem, said my box would arrive on Monday or Tuesday. I just got off the phone with Alienware technical support and they have no record of anything being dispatched in the system. Apparently, when you call in for technical support, they’re supposed to give you a dispatch number if they’re going to send you something. The representative telling me it’s going to arrive on Monday or Tuesday wasn’t enough. Who knew? How was I supposed to know to ask for a dispatch number if he gave me confirmation that it was going to happen? They have these calls recording, don’t they? They just hate me.

I put in the support request again. Now, it’s Wednesday and the box will arrive in “3 days”. I’ll get it on Monday. Walk to Purolator on Tuesday. Take “10 business days” to get back to Dell. Take “5 business days” to replace the LCD. Take an unknown amount of time to send it back to me. ”Award-winning” technical support, indeed. Bunny ears are cool.

Pro tip: Ask for a dispatch number when they say they’re going to send you something, otherwise they won’t give you one and you’ll have to call in again.

It’s only been 5 days since I called in to Alienware and posted my first article on this issue. Since then, the official article that I linked has changed. It no longer mentions that they will replace the hinges out of warranty, no longer gives the reference numbers to the support articles that you should reference when you call in, no longer says anything but “contact us”. Now, I feel as if every time they put me on hold, they’re conspiring and trying to get their story straight before they tell me something. My prediction is that they will replace the display, send it back, charge me and tell me that Dell was no longer offering the replacement for free because the article oh-so-conveniently was erased after I called in. I’ll tell you in 4+ weeks how it goes.

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Mars Hill Church has a new website and I stumbled on their 404 page while surfing around. Best 404 page, ever. The lost can still be can be ministered to if they land on the wrong page. How fitting.

Related: Pastor Mark, The Resurgence

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